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How will my complaint be settled?

The settlement of your complaint depends on the result of the examination. Depending on the defect established, we may offer you a reprint, rectification, repayment of the paid purchase price, partial repayment or a voucher.

If you are not completely satisfied with your order for any reason, please contact our customer service to handle your complaint. Depending on the issue, we will provide a full refund or reprint of your order.
More information on complaints
More information on how you get your money back after a cancelation

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