Customer service:  +49 9161 6209801   Monday - Friday 8:00 - 18:00 CET

About the program

Premium
Program
Your print shop for companies,
agencies and resellers
As a frequent corporate client, you will benefit from our attractive conditions for resellers and key accounts. You will receive personalised support from a team of dedicated account managers.

Participating in the program is easy:

Create a customer account, subscribe to our newsletter and send us your enquiry. You can also phone us
at +49 9161 6209801.
All benefits and conditions
at a glance:

Key account manager

Mutual trust and a personal relationship with you and your company are our priority. Being familiar with your specific needs and requirements, your personal account manager will assist you before, during and after the purchase. To contact your Premium customer support send an e-mail or call the corresponding extension number.
trust
assistance
personal
relationship

Frequent discounts

We offer discount schemes, special offers and many more advantages for your print volume. Take your company to silver, gold and platinum customer status. Your key account manager will be there to help!

Individual agreements

Have any special product requirements or need help with the ordering process? Get in touch and we will work out a solution together.

Paper and material samples

Our paper sample books and boxes give a first-hand impression of our most popular papers and materials. So you can choose the suitable paper for your product together with your client or colleagues prior to ordering.

Depending on your Premium customer level you will receive up to three sample books per year free of charge.

// Your usual benefits from Onlineprinters:

Delivery to specified address

We send your order directly to your customers or your branch offices. During the ordering process you can choose an individual return address which will be printed on the delivery note and on the shipping label. The invoice will be e-mailed to you only. Standard shipping within Germany and to the Czech Republic is free as always.

Same day printing and accelerated production

We understand that speed can be crucial. For urgent orders, you can therefore choose either same day printing or accelerated production times for selected products. Your options and the surcharge for accelerated production are displayed during the ordering process.

Express delivery

If you select "Express Shipping" during the ordering process, our courier provider will usually deliver your order on the next working day after we have completed production. The surcharge for express shipping is listed separately during the ordering process.